Frequently Asked Questions

Everything you need to know about shopping with KICA books.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Can I return an item if it doesn't fit?

Yes, we offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.

How do I determine my correct size?

We provide a detailed size guide on every product page. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.

What payment methods do you accept?

KICA books accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.